Correspondence ManagementCFOP 15-1
- Edition on the PDF
- 2014-11-03
- DCF's official index lists
- 2014-11-03
- Copy retrieved
- Oct 5, 2026
- Pages
- 25
- Office of primary responsibility
- OSES
- Supersedes
- CFOP 15-1 dated April 13, 2011.
- Title on the PDF
- CORRESPONDENCE MANAGEMENT CONTENTS
Comparing with DCF all findings 1 finding
- info Old edition. Edition dated 2014-11-03, over 10 years ago
Contents 69 entries
- Chapter 1 – CORRESPONDENCE GUIDELINES p. 3
- 1-1. Purpose p. 3
- 1-2. Scope p. 3
- 1-3. References p. 3
- 1-4. Document Types p. 3
- 1-5. Addresses and Salutations p. 3
- 1-6. Openings and Closings p. 4
- 1-7. Acronyms p. 4
- 1-8. Office Symbols p. 4
- 1-9. Word Processors p. 4
- 1-10. Style and Content p. 4
- 1-11. Tone p. 5
- 1-12. Responding to Complaints p. 5
- 1-13. Materials and Print Fonts p. 5
- 1-14. Courtesy Copies p. 5
- 1-15. Proofreading p. 5
- Chapter 2 – OFFICE OF THE SECRETARY ASSIGNMENTS p. 6
- 2-1. Purpose p. 6
- 2-2. Incoming Mail p. 6
- 2-3. Assignment and Tracking Procedures p. 6
- 2-4. Correspondence Liaisons p. 6
- 2-5. Types of Responses p. 6
- 2-6. Assignment Preparation p. 7
- 2-7. Assistant Secretaries, Chief of Staff, and Executive Staff Director p. 7
- 2-8. Governor’s Correspondence p. 7
- 2-9. Reports p. 8
- 2-10. Letters and Reports p. 8
- 2-11. Handle Appropriately p. 8
- 2-12. Special Instructions p. 8
- 2-13. Online Assignments p. 8
- 2-14. Information Copies p. 8
- Chapter 3 – WRITING A LETTER FOR THE SECRETARY’S OR GOVERNOR’S SIGNATURE p. 9
- 3-1. Purpose p. 9
- 3-2. Format p. 9
- 3-3. Printer Font p. 10
- 3-4. Style and Content p. 10
- 3-5. Openings and Closings p. 10
- 3-6. Confidentiality p. 10
- 3-7. Signature Block p. 10
- 3-8. Writer's and Typist's Initials p. 10
- Chapter 4 – ASSIGNMENT COMPLETION PROCEDURES p. 11
- 4-1. Purpose p. 11
- 4-2. Direct Reply Assignments p. 11
- 4-3. Review and Sign-off Procedures p. 11
- 4-4. Enclosures p. 11
- 4-5. Envelopes p. 11
- 4-6. Coordination p. 11
- 4-7. Executive Staff Review p. 12
- 4-8. Revisions and Corrections p. 12
- 4-9. After the Letter is Signed p. 12
- 4-10. Rush Items p. 13
- Chapter 5 – DEADLINES, EXTENSIONS, AND FOLLOW-UP ASSIGNMENTS p. 13
- 5-1. Purpose p. 13
- 5-2. Due Dates p. 13
- 5-3. Extensions p. 14
- 5-4. Follow-up p. 14
- 5-5. Incorrect or Misdirected Assignments p. 15
- Chapter 6 – PROCESSING EMAIL AND SPECIAL ASSIGNMENTS p. 15
- 6-1. Purpose p. 15
- 6-2. Incoming Email p. 15
- 6-3. Preparing Responses p. 15
- 6-4. Style and Content p. 16
- 6-5. Tone p. 16
- 6-6. Responding to Complaints p. 16
- 6-7. Response Level p. 16
- 6-8. Courtesy Copies p. 16
- 6-9. Due Dates p. 17
- 6-10. Confidential Information p. 17
- 6-11. Public Records p. 17
Citations found in the text
CFOPs it cites (1)
CFOPs that cite it (4)
- CFOP 15-10 Departmental Office Symbols Page 1
- CFOP 15-13 DCF Tracker Management System Pages 2, 4
- CFOP 15-14 Publishing Filing and Distributing Reports Required by Law Pages 1, 2
- CFOP 5-1 Numerical and Subject Index to Administrative Publications Page 2
Florida Statutes (1)
- Chapter 119, F.S. Page 17
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