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Correspondence ManagementCFOP 15-1

Edition on the PDF
2014-11-03
DCF's official index lists
2014-11-03
Copy retrieved
Oct 5, 2026
Pages
25
Office of primary responsibility
OSES
Supersedes
CFOP 15-1 dated April 13, 2011.
Title on the PDF
CORRESPONDENCE MANAGEMENT CONTENTS

Comparing with DCF all findings 1 finding

Contents 69 entries

  1. Chapter 1 – CORRESPONDENCE GUIDELINES p. 3
  2. 1-1. Purpose p. 3
  3. 1-2. Scope p. 3
  4. 1-3. References p. 3
  5. 1-4. Document Types p. 3
  6. 1-5. Addresses and Salutations p. 3
  7. 1-6. Openings and Closings p. 4
  8. 1-7. Acronyms p. 4
  9. 1-8. Office Symbols p. 4
  10. 1-9. Word Processors p. 4
  11. 1-10. Style and Content p. 4
  12. 1-11. Tone p. 5
  13. 1-12. Responding to Complaints p. 5
  14. 1-13. Materials and Print Fonts p. 5
  15. 1-14. Courtesy Copies p. 5
  16. 1-15. Proofreading p. 5
  17. Chapter 2 – OFFICE OF THE SECRETARY ASSIGNMENTS p. 6
  18. 2-1. Purpose p. 6
  19. 2-2. Incoming Mail p. 6
  20. 2-3. Assignment and Tracking Procedures p. 6
  21. 2-4. Correspondence Liaisons p. 6
  22. 2-5. Types of Responses p. 6
  23. 2-6. Assignment Preparation p. 7
  24. 2-7. Assistant Secretaries, Chief of Staff, and Executive Staff Director p. 7
  25. 2-8. Governor’s Correspondence p. 7
  26. 2-9. Reports p. 8
  27. 2-10. Letters and Reports p. 8
  28. 2-11. Handle Appropriately p. 8
  29. 2-12. Special Instructions p. 8
  30. 2-13. Online Assignments p. 8
  31. 2-14. Information Copies p. 8
  32. Chapter 3 – WRITING A LETTER FOR THE SECRETARY’S OR GOVERNOR’S SIGNATURE p. 9
  33. 3-1. Purpose p. 9
  34. 3-2. Format p. 9
  35. 3-3. Printer Font p. 10
  36. 3-4. Style and Content p. 10
  37. 3-5. Openings and Closings p. 10
  38. 3-6. Confidentiality p. 10
  39. 3-7. Signature Block p. 10
  40. 3-8. Writer's and Typist's Initials p. 10
  41. Chapter 4 – ASSIGNMENT COMPLETION PROCEDURES p. 11
  42. 4-1. Purpose p. 11
  43. 4-2. Direct Reply Assignments p. 11
  44. 4-3. Review and Sign-off Procedures p. 11
  45. 4-4. Enclosures p. 11
  46. 4-5. Envelopes p. 11
  47. 4-6. Coordination p. 11
  48. 4-7. Executive Staff Review p. 12
  49. 4-8. Revisions and Corrections p. 12
  50. 4-9. After the Letter is Signed p. 12
  51. 4-10. Rush Items p. 13
  52. Chapter 5 – DEADLINES, EXTENSIONS, AND FOLLOW-UP ASSIGNMENTS p. 13
  53. 5-1. Purpose p. 13
  54. 5-2. Due Dates p. 13
  55. 5-3. Extensions p. 14
  56. 5-4. Follow-up p. 14
  57. 5-5. Incorrect or Misdirected Assignments p. 15
  58. Chapter 6 – PROCESSING EMAIL AND SPECIAL ASSIGNMENTS p. 15
  59. 6-1. Purpose p. 15
  60. 6-2. Incoming Email p. 15
  61. 6-3. Preparing Responses p. 15
  62. 6-4. Style and Content p. 16
  63. 6-5. Tone p. 16
  64. 6-6. Responding to Complaints p. 16
  65. 6-7. Response Level p. 16
  66. 6-8. Courtesy Copies p. 16
  67. 6-9. Due Dates p. 17
  68. 6-10. Confidential Information p. 17
  69. 6-11. Public Records p. 17

Citations found in the text

CFOPs it cites (1)

CFOPs that cite it (4)

Florida Statutes (1)

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